Plus, setting healthy boundaries for AI agents, and why CRM and AI make the ultimate power couple.
Salesforce

360 Highlights

Uniting your team around the customer

 
AI Adoption

Last one to use AI is a rotten egg

Brands can do amazing things with AI, but only if employees use it. How do you incentivize them to learn new AI skills? Games and a shiny trophy can help.

Game on
 
 
 
AI Agents

Let’s set some boundaries

Traditional software fails by crashing. Yawn. When bad AI agents fail, they get much more creative. With the 5-step ADLC process, you can keep them strictly on task.

Keep it tight
 
 
 
Agentic CRM

Relationship goals

AI and CRM go together like PB&J. Sure, they’re good on their own, but combining them changes everything. Find out why you can’t have one without the other.

Make the connection
 
 
Trailhead

Learn new skills to drive business success from anywhere.

 
Agentforce

Become an Agentblazer Innovator

Learn how to define your AI business goals, build prompt templates, and customize your agent.

 
 
 

Upcoming Event

 
Sep
 15 
Dreamforce

Dreamforce

Join us at the world’s largest, most trusted technology event, and experience the agentic enterprise, where humans and agents drive customer success together.

Register now — save $400

 
 
 
 

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