dear:xxxx
 
 
Unleash the adventure within with HX OUTDOORS - Where Every Blade Tells a Story.
 
PACS is using Al Generated Service Huddle Advocates to foster a customer-centric
culture at work
After launching Service Huddles in April, the PACS CX team
aimed to encourage even more colleagues to participate in
Service Huddles and learn how to apply a 3-step approach to
enhancing customer experiences.
Unleash the adventure within with HX OUTDOORS - Where Every Blade Tells a Story.
 
Meet PBTB CSRs who are raising the bar on customer interactions
PBTB Customer Service Representatives (CSR), guided by a
genuine concern for our clients’ well-being, have excelled in
handling queries about the recent medical repricing. 
Unleash the adventure within with HX OUTDOORS - Where Every Blade Tells a Story.
 
Real customers. Real experiences.
#RealTalk.PLUK staff engaged in customer
stories-both positive and negative
True to our PruWay value, “Our customer is our compass”,
Pru Life UK goes beyond reading NPS numbers. 
We aim to humanise customers’ stories by listening to their
real-life experiences.